Responsible Gaming
Gaming Should Be Entertainment
At True Fortune Casino, we believe that gambling should be enjoyed as a form of entertainment only. It is important to understand that casino games are games of chance, and the house always has a mathematical advantage. Gambling should never be viewed as a way to earn money or solve financial problems. Only gamble with money you can afford to lose, and never chase losses.
Age Verification
In the United Kingdom, you must be 18 years of age or older to participate in gambling activities. True Fortune Casino is committed to preventing underage gambling and complies with all UK gambling regulations. By accessing our site, you confirm that you are of legal age to gamble in your jurisdiction.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone you know, it may indicate a problem with gambling:
- Chasing losses by gambling more to recover money lost
- Spending more time or money gambling than intended
- Hiding gambling activity or lying about the extent of gambling
- Neglecting family, work, or personal responsibilities due to gambling
- Feeling anxious, irritable, or restless when unable to gamble
- Borrowing money or using credit to fund gambling
- Gambling to escape problems, stress, or negative emotions
- Failed attempts to cut down or stop gambling
- Jeopardising relationships, education, or career opportunities
If you experience any of these signs, please seek help immediately.
Self-Help Tools
True Fortune Casino provides several tools to help you gamble responsibly:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period.
- Loss Limits: Establish a maximum amount you are willing to lose.
- Session Time Limits: Control how long you can play in a single session.
- Reality Checks: Receive regular reminders about your play time and spending.
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account if you feel your gambling is becoming problematic.
For more information on how to use these tools, please contact our customer support team.
Support Organisations
If you or someone you know needs help with problem gambling, the following organisations provide free, confidential support:
United Kingdom
- GamCare – Free counselling and support for problem gamblers and their families. Website: www.gamcare.org.uk
- GamStop – The National Self-Exclusion Scheme allowing you to self-exclude from all online gambling operators licensed in Great Britain. Website: www.gamstop.co.uk
- National Problem Gambling Clinic – NHS-funded specialist treatment service in London.
International Support
- Australia: Gambling Help Online – www.gamblinghelponline.org.au
- Canada: Responsible Gambling Council – www.responsiblegambling.org
- United States: National Council on Problem Gambling – www.ncpgambling.org
- Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Federal Centre for Health Education
Need Help?
If you believe you may have a gambling problem, please seek help immediately. There is no shame in reaching out for support – many people experience gambling difficulties, and help is available. Contact one of the organisations listed above or speak to a healthcare professional. Your wellbeing is our priority.
Remember: Gambling should be fun. If it stops being fun, it's time to stop.